Pre-Employment Background Screening

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Why do employers do background checks?
Is this legal?
How long does this take?
How much does this cost?
How often do applicants really falsify their backgrounds?
Why is seven years often the limit for background checking?
Can the expense of background checks be cost-justified?
How do you perform a criminal background check?
What is the difference between a felony and misdemeanor?
If there isn't a national criminal database, how are criminal records investigated?
Can't a criminal records check be done on a Statewide level?
What can I do to help get the best possible information in a background check?

Why do employers do background checks?
Protection.
Employers seek to protect their companies and their employees. Violence in the workplace threatens all employers -- both physically and financially. Employers who hire applicants without conducting background checks can be held, and have been held, financially liable for the actions of that employee. Case law refers to this as "Negligent Hiring" and "Negligent Retention." Court awards have cost employers millions of dollars.

In holding employers liable, courts have ruled that employers have a duty to exercise "reasonable care" in hiring and make a "reasonable effort" to investigate an
applicant's background.

Employers also seek to protect company assets. According to USA Today Magazine, theft in the workplace, both white- and blue-collar, costs US employers in excess of $60 billion annually. While past offenses do not dictate future actions, would an employer knowingly hire someone who had an outstanding warrant for burglary or fraud?

Background checks add an important piece to the applicant's total information profile. The results serve to confirm impressions from interviews and assessments from testing. They increase the likelihood that the applicant is right for the job. Top

Is this legal?
Definitely.
Obtaining background information on an applicant is a legitimate part of the screening process. Naturally the information must be obtained and used in legal ways. As part of the selection process, most employers ask applicants to sign an Authorization for Release of Information. In this release an applicant gives the employer and their agents permission to investigate his or her background, For some types of checks, such as credit, a release is legally required.

Employers determine how the background information is used as part of the selection process. Obviously all information must be evaluated in compliance with the Fair Credit Reporting Act, the Americans With Disabilities Act, Title VII of the Civil Rights Act and other applicable State and Federal Law.

Two important guidelines:
Consistency. Checking only a particular group of applicants places an employer in a vulnerable position relative to charges of discrimination. Checks should be consistent by position. For example, any background checks done on Service Rep A should also be done on Service Rep B.

Job Applicability. Checks done should be related to the position; i.e., a Motor Vehicle Record check is applicable for someone driving a company car, but might be questionable for a custodial person. Top

How long does this take?
About three business days for a complete report.

Rushes. Sometimes checks can be rushed and results reported within 24 hours. Also, expect your vendor to immediately verbally report potentially alarming information as soon as it is found. Pendings. Sometimes part of a report may be delayed. Most often this occurs when the verifying institution requires information be mailed. Obviously, in such cases a three-day turnaround is not possible.

Expect to receive at least a preliminary report in three days, however. If some investigations are incomplete, they should be noted as "pending" and the status provided. The preliminary report often will contain sufficient information to support you hiring decision. Top

How much does this cost?
Expect variances.

Costs range from as little as $10 to $200 per applicant. Employers can expect a reasonably thorough background investigation for about $100. Such an investigation might include Academic, Employment, County Criminal , and Credit checks.

Apples-to-Apples. As with purchasing any other product, be sure to do an "apples-to-apples" price comparison. Different vendors structure their background checks and their pricing differently. Top

How often do applicants really falsify their backgrounds?
Estimates range from 25% to 40%.

  • The Wall Street Journal said 34% of all application forms contain outright lies about experience, education, and the ability to perform essential functions of the job.
  • Review of Business said one in four resumes contains false information pertaining to educational credentials, skill levels, or past experience.
  • College and University registrars report that at least 60% of the verifications they receive contain falsified information.
  • Managing Office Technology said 20-25% of all resumes and applications contain at least one major fabrication.
  • Small Business Reports said employees at all levels falsify their backgrounds.
  • The American Management Association and US Chamber of Commerce said 30% of all business failures are caused by employee theft.
  • The National Safe Workplace Institute reported 111,000 violent workplace incidents in the US in 1992. Top

Why is seven years often the limit for background checking?
Legal and practical reasons.

From a legal standpoint, the Fair Credit Reporting Act of 1971 made it illegal to report "obsolete" information in consumer reports. And, there are several variances on "obsolete" as used in the Act. Most often, however, "obsolete" means older than seven years.

For employment purposes, the seven year limit does not apply if the applicant's salary is expected to exceed $20,000 annually. For these types of positions, information older than seven years can be reported.

This seven year limit is also generally applicable to criminal records. With criminal records, however, the seven years is from date of disposition. This means that if an applicant completes a jail sentence on 1/1/90 , the record can be reported until 1/1/97 .

Finally, many employers have also standardized on seven years and will verify former employment only for that timeframe. Top

Can the expense of background checks be cost-justified?
Each employer decides.

According to the December 1995 issue of Personnel Journal, average cost per hire is now $3310. The US Department of Labor says a bad hire who leave the company within six months costs the company approximately $40,000 in severance pay, training, wasted human resources time, possible search firm fees, loss of productivity, and impact on employee morale.

As with insurance, each employer must decide the level of protection they seek. the financial cost of a negligent hiring suit can be staggering.

Perhaps the more appropriate question for employers is: Can you afford not to do background checks? Top

How do you perform a criminal background check?
There's a lot of information, but getting it is not easy.

The two main difficulties in investigating criminal records are:
1. They are not accessible as a single entity.
2. There is little standardization in what is stored, how it is stored, or how it is classified.

Although some advertisements make claims of a "national criminal database," currently the only recognized national criminal database in the United States is the National Crime Information Center (NCIC) System database.

This database, under the control of the Federal Government and FBI, is open only to government entities. It is not available for commercial use. Although some investigators may access the NCIC through an inside source, this is prohibited by law. In addition, common opinion is that the NCIC database contains limited records. Experts estimate that less than 30% of all criminal records are contained in the NCIC database. Top

What is the difference between a felony and misdemeanor?
A felony is more serious.

Felonies. Under many state statutes, a felony is punishable by a minimum imprisonment of one year. In the most serious felony cases, some states permit the death penalty. Examples of felony offenses are murder, assault in the first degree and theft over $500.

Misdemeanors. These are less serious and include offenses like theft under $500, fifth degree assault, and driving after license revocation. Generally the maximum misdemeanor sentence is 90 days in jail and a $700 fine. Some states further categorize misdemeanors into gross misdemeanors, misdemeanors, and petty misdemeanors based on the level of severity. Sentences will vary accordingly.

Plea Bargains. Because felony charges are sometimes plea bargained down to misdemeanor levels, a criminal check that reveals both felonies and misdemeanors is important. Top

If there isn't a national criminal database, how are criminal records investigated?
By using a variety of sources.

County Criminal Checks. Criminal records are maintained at the county level. These records are considered by many as one of the best sources of criminal information. These records are public information and, depending on the county, usually include felony convictions, misdemeanor convictions, and active arrest warrants.

There are 3074 counties* in the United States . Currently less than five percent have their records available electronically. Checking an applicant's county criminal record, therefore, means an investigator must physically go the County Courthouse(s) and do the records check.

*Referred to in some states as "districts" or "parishes." Top

Can't a criminal records check be done on a Statewide level?
Not in all states and there are many limitations.

37 of 50 States. All states except Nevada have what is called a "Central Repository" of criminal information. Of these 49 states, 12 allow record access only by government entities.

Processing. While a statewide check is permitted in the remaining 37 states, access is cumbersome. Thirteen states require submission of a form unique to their state. Some states also require notarized forms or releases, while others require fingerprints. Processing time ranges from 1 - 8 weeks.

Variances in Records. The information in the State Central Repository varies by state. For example:

  • Some states record only felony convictions; others include felony and misdemeanor convictions.
  • State records usually will not include outstanding arrest warrants.
  • Most state records are updated based upon information sent from counties. As a result, state records are seldom as current as those at the county.
  • The process of providing county criminal record information to the State Central Repository is voluntary in most states.
  • Naturally, the information is limited to the specific state. Top

What can I do to help get the best possible information in a background check?
Three simple things.

Use Employment Applications. Insist that applicants complete your application—legibly and in full detail.

Use a Release. Also consider using a release that is not part of the Employment Application itself.
This allows you to ask for information that might be questionable otherwise. Date of birth, for example, is important in criminal records checks. Having a separate release form allows you to ask for this information without jeopardizing the integrity of your selection process. (Your background investigations vendor should provide you with a copy of a release if needed.)

Use the Right Vendor.

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